FAQ

Most Frequently Asked Questions

 
I lost my username and/or password what do I do?
How can I pay for my membership?
Is your site transaction secure?
- I just purchased my membership and I can't access it, why?
- I cancelled my membership and I still got charged for it, why?
- What do I have access to with my paid membership?
- Bouns Access problem.
- How do I cancel my membership?
- How do I change my membership option?
- How do I reactivate an old expired account/membership?
- How do I change my password?
- How do I change my email?
- How do I change/update my billing information?
- I purchased a trial membership - will I be billed?
- How come the videos won't play for me?
- How do I configure Internet Explorer?
- How do I configure Netscape Navigator?
- How do i Enable Cookies on Internet Explorer?
- How do I Enable Cookies on Netscape Navigator?
- I purchased a trial membership - will I be billed?
I lost my username and/or password what do I do?
If you lost your login information, you may use the password retrieval form.
You will be asked to enter the email address you used when you joined and your user information will be sent to you via email.
Click here to retrieve your username and/or password

How can I pay for my membership?
Your membership is paid via a credit card of your choice. All transactions are secure and we offer a state of the art customer support.

Is your site transaction secure?
Our website supports Secure Socket Layer (SSL), the Internet encryption standard. This allows for convenient and safe online transactions.

I just purchased my membership and I can't access it, why?
There may be different reasons why you are unable to access the members section.
The login info is also case sensative.
Please make sure you did not mistype your login information.

You can also try to retreive your password via your email here!

I cancelled my membership and I still got charged for it, why?
This matter requires assistance from one of our customer support representatives.

Please contact us as soon as possible.

What do I have access to with my paid membership?
Your membership gives you access to a wide variety of adult material including pictures, videos, interactive games and more.

Why is my Bonus Access not working?
Please let 12 hours pass after your Trial Mmebership has converted into a full membership. Our data base updates once a night and that is when the accesses are granted.
However if you feel liket it should have already been activated then please contact us with your username/email.

How do I cancel my membership?
You may cancel your membership at anytime. The simplest and fastest way to view your membership status and cancel is to longin to MYACCOUNT .

How do I change my membership option?
You may change/upgrade your membership any time. The simplest and fastest way to view your membership status and modify your membership is to login to MYACCOUNT .

How do I reactivate an old expired account/membership?
You may reactivate and old membership any time. The simplest and fastest way to view your membership status and reactivate your membership is to login to MYACCOUNT .

How do I change my password?
You may change your password any time. The simplest and fastest way to change your password is is to login to MYACCOUNT

How do I change my email?
You may change your email any time. The simplest and fastest way to change your email is is to login to MYACCOUNT

How do I change/update my billing information?
You may change/update your billing information any time. The simplest and fastest way to change or update your billing informationis to login to MYACCOUNT

I purchased a trial membership - will I be billed?
Your credit card will be billed the initial low cost price. If you do not cancel your trial membership prior to the end of the trial, then your credit card will be billed for a standard monthly membership on a recurring basis. Please refer to the terms and conditions of the Website that you joined for further information
If you still have more questions please contact us .